Fair housing at PropFit

What we match on, and what we never do

• Only structured criteria from a catalog. Owners choose criteria such as an income multiple, a minimum credit score, a guarantor, occupancy, a pet policy, a move-in window, lease terms and smoking. There's no free-text "describe your ideal tenant" field.
• No protected characteristics. PropFit never asks for, stores for matching, or matches on a characteristic protected by fair-housing law, such as race, color, religion, sex or national origin.
• Assistance animals aren't pets. Pet rules never apply to them, and discovery doesn't ask about them.
• Criteria limited by place. A criterion can be restricted to the places where it's allowed, so it isn't offered where a law rules it out, such as source-of-income or fair-chance rules.
• Screening stays at screening. Checks such as eviction or rental history are never self-reported in discovery. They belong to the screening stage, with the renter's authorization.

How results are shown

• Reasons, not a score. Every result shows the requirement, the renter's value and the outcome. A gap is named, so a renter knows what would change it.
• Estimated vs verified. A match based on what a renter reported is labelled as estimated, and never looks like a verified one.
• No ranking of people. PropFit never ranks renters for an owner. It ranks homes for a renter, by the priorities the renter put in order, and says how the list is sorted.
• Minimal disclosure. Before an application, owners see whether a renter meets each criterion, not the renter's documents.

Who decides

The owner. PropFit never approves or declines a renter, and there is no "approved by PropFit" anywhere in the product. When screening arrives in PropFit, decisions will be recorded with their basis, and when a consumer report contributed to a decline, the renter will get an adverse-action notice with their rights, as the Fair Credit Reporting Act requires.

The criteria check, and its limits

When an owner sets criteria, PropFit runs a rule-based check, for example a criterion that isn't allowed where the home is, an application fee above a local cap, or an income multiple outside the usual range. The result is either "No obvious configuration issues detected" or "Review recommended", with an explanation, and the owner's acknowledgement is recorded.

The check advises. It doesn't certify that criteria are compliant, and it isn't legal advice. Owners remain responsible for their criteria and their decisions.

How the catalog is kept

Each criterion in the catalog carries a legal-review status, the places it's allowed, and its help text. Changes to the catalog need two people: one proposes, someone else approves.